We offer flat delivery rate to local & international destinations shipping from Japan.
DHL is our current international courier, for Japanese local shipping, we use Sagawa Express to deliver our products. We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.
During the Sale period, your order will take a little longer to dispatch. Please be patient with us, thank you.
Japan Standard Delivery:
648 yen - Japan main island delivery
1080 yen - Okinawa, Hokkaido and the remote islands
- Free shipping for order with price more than 32,400 yen (inc. tax)
- If you would like to use Pay On Delivery service, the handling 342 yen (inc. tax) will be topped on the order
- In-stock items are dispatched within 1 working day. Delivery usually takes 3 to 5 working days for Japanese order
For appointing a delivery date, we recommend following the list below to choose the best date to receive your package.
If you would like to book the arriving time, the following are available to select.
9am - 12pm
12pm - 2pm
2pm - 4pm
4pm - 6pm
6pm - 9pm
The package will be delivered within 7 days normally.
If you absent or are unable to receive your package, Sagawa Express will contact you to arrange another date for delivery.
If the following situation occurs, your package will be returned to our office and the order will be canceled.
- The given contact person is unable to be reached upon package arrival
- The given address is unclear or incorrect
In-stock items are dispatched within 1 working day.
You will receive tracking information as soon as your package has been shipped.
International delivery time depends on the destination, but normally the package will be delivered within 7-14 days.
It is possible that you might need to pay for the clearance tax if your order value is a higher certain amount. Please check the tax policy for your destination country.
The table below indicates the shipping cost for different countries:
DHL EXPRESS WORLDWIDE ZONE (2kg shipping allowance)
Zone 1 - £18
Zone 2 - £19
Zone 3 - £22
Zone 4 - £25
Zone 5 - £19
Zone 6 - £34
Zone 7 - £60
Zone 8 - £60
Zone 9 - £60